Cookie Policy
At VitalSource Premium, we believe in transparency about how we collect and use information. This Cookie Policy explains what cookies are, how we use them on our website, and how you can control them.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.
Cookies enhance user experience by remembering your preferences, enabling certain features, and providing personalized content. They also help us understand how visitors interact with our website, allowing us to improve our services.
The information collected through cookies is anonymous and does not personally identify you unless you provide personal information through our contact forms or when making purchases.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas of the website, and form submissions. The website cannot function properly without these cookies.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness. They help us deliver more relevant content and improve our marketing efforts.
Security Cookies
These cookies help maintain security and prevent fraud by authenticating users, preventing malicious activities, and protecting your data. They are essential for safe online transactions.
Preference Cookies
These cookies remember your choices and preferences to provide a customized experience. This includes language preferences, currency selection, and other settings that make your visit more convenient.
How We Use Cookies
At VitalSource Premium, we use cookies for several important purposes that help us provide you with the best possible experience on our natural wellness website:
Website Functionality
- Remembering your login status and session information
- Maintaining items in your shopping cart across visits
- Enabling secure checkout processes
- Remembering your language and region preferences
- Providing access to member-only content and services
Personalization
- Customizing content based on your interests
- Recommending products relevant to your wellness journey
- Tailoring search results and product categories
- Remembering your notification preferences
- Adapting the website layout to your device
Analytics & Improvements
- Understanding which pages are most visited
- Identifying popular products and services
- Measuring website performance and load times
- Tracking conversion rates and user behavior
- Identifying technical issues and errors
Marketing & Communications
- Delivering relevant wellness content and newsletters
- Measuring the effectiveness of our marketing campaigns
- Preventing duplicate ads and improving relevance
- Enabling social media sharing features
- Providing targeted wellness recommendations
Our Commitment to Privacy
We are committed to protecting your privacy and being transparent about our data practices. All cookies used on our website are chosen with your privacy in mind, and we never use cookies to collect sensitive personal information without your explicit consent.
Managing Your Cookie Preferences
You have several options for controlling cookies on our website. Below, we explain how you can manage your cookie preferences and what each option means for your browsing experience.
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner at the bottom of the page. This banner allows you to:
- Accept all cookies to enjoy the full website experience
- Decline non-essential cookies while keeping essential ones active
- Customize your preferences by category
- Learn more about each type of cookie we use
Your preferences will be remembered for future visits, and you can change them at any time using the "Cookie Settings" link in our website footer.
Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
Block all cookies
Prevent any cookies from being stored on your device.
Delete existing cookies
Remove cookies that have already been set by websites you've visited.
Notify when cookies are set
Receive a notification each time a website tries to set a cookie.
Allow only first-party cookies
Accept cookies only from the website you're currently visiting.
Block third-party cookies
Prevent cookies from being set by external services and advertisers.
Set cookie expiration preferences
Control how long cookies are stored before they are automatically deleted.
Important Note
Please note that disabling certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are necessary for the website to operate properly. If you choose to block all cookies, some features of our site may not work as intended.
Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. These may include analytics providers, social media platforms, payment processors, and other service partners that help us deliver a better experience.
Google Analytics
We use Google Analytics to understand how visitors interact with our website. This helps us improve our content and user experience.
Google provides information on how to control their cookies here.
Social Media Platforms
We have integrated social sharing buttons and widgets from platforms like Facebook, Instagram, and Pinterest to enhance your experience.
Learn more about these platforms' cookie policies on their respective websites.
Payment Processors
When you make a purchase, payment processors like PayPal and Stripe may set cookies to process your transaction securely.
These cookies are essential for completing your purchase and maintaining security.
Email Marketing
We use email marketing services to send newsletters and updates. These services may set cookies to track email engagement.
You can unsubscribe from our emails at any time using the link in our communications.
Content Delivery Networks
We use CDNs to deliver content faster and more reliably. These services may set cookies for performance optimization.
These cookies help ensure you have the best possible browsing experience.
Customer Support Tools
We may use customer support tools and live chat services that set cookies to provide better assistance.
These cookies help our support team assist you more effectively.
Your Control Over Third-Party Cookies
While we select our third-party partners carefully and choose services that respect your privacy, you have control over how these third-party cookies are used:
- You can opt out of Google Analytics cookies using Google's Opt-out Browser Add-on
- You can control social media cookies through the privacy settings of those respective platforms
- You can disable advertising cookies through industry opt-out tools like the Digital Advertising Alliance
- You can manage payment processor cookies through their respective privacy settings
Please note that the availability and functionality of these opt-out mechanisms depend on the third-party services, and we cannot guarantee their continued operation.
Updates to Our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.
When we make changes, we will:
- Update the "Last Updated" date at the bottom of this policy
- Notify you of material changes through our website banner or email
- Provide a summary of the key changes
- Maintain previous versions of the policy for your reference
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Version History
| Version | Date | Changes |
|---|---|---|
| 2.0 | January 15, 2025 | Updated to include new third-party integrations and enhanced user controls |
| 1.0 | June 1, 2024 | Initial release of comprehensive Cookie Policy |
Contact Us About Cookies
If you have any questions about our Cookie Policy or how we use cookies on our website, please don't hesitate to contact us. We're here to help and want to ensure you have all the information you need.
Get in Touch
Our Address
VitalSource Premium
Mierové námestie 1, 911 01 Trenčín, Slovakia
Phone
+421 323 00 88 08
Mon-Fri: 9:00-17:00, Sat: 10:00-14:00
Quick Questions
For quick questions about cookies, you might find these resources helpful:
Frequently Asked Questions
Here are answers to some common questions about cookies and how we use them on our website.
What happens if I disable cookies?
If you disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are necessary for the website to operate. Disabling non-essential cookies may result in:
- Loss of personalization settings
- Inability to maintain items in your shopping cart
- Having to re-enter information repeatedly
- Reduced website performance and functionality
How long do cookies stay on my device?
The duration of cookies varies depending on the type:
- Session cookies: These are temporary and deleted when you close your browser
- Persistent cookies: These remain on your device for a set period or until manually deleted
- First-party cookies: Usually last 1-2 years
- Third-party cookies: Duration varies by provider, typically 30 days to 2 years
Do you use cookies on mobile devices?
Yes, we use cookies on both desktop and mobile versions of our website. The cookie settings and controls work the same way regardless of the device you're using. Some browsers on mobile devices may have slightly different interfaces for managing cookies, but the functionality is equivalent.
Can I opt out of specific marketing cookies?
Yes, you have control over marketing cookies specifically. When you first visit our site, you can customize your cookie preferences to allow or disallow different categories of cookies, including marketing cookies. You can also change your preferences at any time using the "Cookie Settings" link in our website footer.
Are cookies secure?
Generally, cookies are secure. However, there are important security considerations:
- We use secure cookies that are transmitted over HTTPS encryption
- Sensitive information is never stored in cookies without encryption
- We regularly review and update our cookie practices for security
- We recommend keeping your browser updated to ensure you have the latest security features
Your Cookie Preferences
Manage your cookie settings and customize your browsing experience on VitalSource Premium.
Cookie Categories
Essential Cookies
Required for basic website functionality. These cannot be disabled.
Analytics Cookies
Help us understand how visitors use our website so we can improve it.
Marketing Cookies
Used to show you relevant advertisements and measure campaign effectiveness.
Functional Cookies
Enable enhanced functionality and personalization like remembering your preferences.
Preferences Saved
Your cookie preferences have been updated. Changes will take effect immediately.